Do you have children’s bikes or baby seats?
- No. This activity is only for riders 16 and older.
How long does it take to loop Stanley Park from your location?
- On Electric Level 1 (slowest level): About 1 hour 30 minutes (non-stop).
- We provide a Vancouver Seawall Passport Map with over 20 must-see landmarks to explore!
What if I go over my rental time?
- If you go over by an hour, we’ll upgrade you to the next package price (just $16 more to upgrade to the 3-hour package for example).
- On busy, sold-out days, you may be charged the hourly late rate—just ask us before heading out!
Will my e-bike battery last all day?
✔️ Yes! Most riders complete a full day on one battery.
✔️ Battery life depends on pedaling, throttle usage, and hills.
What if I book and it starts raining?
- No worries! We’re a reasonable family business:
- Free cancellations or rebooking if you don’t want to ride in the rain.
- Many customers still ride and have a blast in the rain! 🌧️🚴
I’ve never tried an e-bike before. What if I can’t ride it?
✔️ No problem! We have a huge parking lot (150 cars) where you can practice.
✔️ Full tutorial provided until you’re comfortable.
✔️ Still not feeling it? We’ll refund you! Best first-time guarantee in Vancouver!
Do you have parking?
✔️ Yes! Huge Impark lot (1188 – 770 Pacific Blvd) right next to us.
What if I need help during my ride?
📞 Just call us at 778-761-3987, and we’ll assist you with advice or even bring you a replacement e-bike if needed!